Delayed or declined
Support when a claim needs careful handling, more evidence, escalation or a clearer explanation.
Specialist support
Insurance Claims
When the time comes to make a claim, MTG and its subsidiaries stand beside clients throughout the entire process.
When support matters
Unwavering support when a claim needs care.
MTG provides support throughout the claims process, from filling out forms to coordinating with doctors and specialists. This level of service sets MTG apart from many other financial advice businesses in New Zealand.
If you are unsure whether you are an MTG client, you can still talk with the team. Any fee structure will be made clear before costs are incurred.
Know where to start
Because medical insurers process many claims, the quickest path may be contacting the insurer directly. MTG can help you understand where to start.
Talk to a specialist
Contact MTG through the general enquiry form or call 09 630 5884 and the team will connect you with the right claims support.
Claims support
Advice becomes real when someone needs help.
MTG clients have access to specialised claims support, from forms and insurer coordination through to complex, delayed or declined claims.
These recent claim outcomes show the scale of support behind the advice, not just the policies arranged at the start.
Contact MTG about a claimPaid to families and beneficiaries when financial certainty mattered most.
Support for clients navigating serious diagnosis, treatment and recovery.
Help coordinating eligible health-related claims through the right channels.
Monthly disability and income cover support when work is interrupted.